Simple, Clear Returns
We want you to feel confident when choosing your Mala artwork. If something is not quite right, our returns process is here to help, with clear guidance on what to do next.
If you are not completely happy with your order, or your item has arrived damaged or faulty, please contact our customer service team within 14 days of receiving your artwork. Include your order number and a short description of the issue so our team can advise you on the next steps.
Please contact us within 14 days of receiving your order.
Items must be returned within 28 days to be eligible for a full refund.
No, Mala does not currently offer a free returns service.
No, orders cannot be amended or cancelled once placed because each artwork is made to order.
The promotion may be recalculated based on the items you keep.
No, outlet and discounted products are final sale.
STILL HAVE QUESTIONS?
We're Here To Help
Whether you have a question about sizing, delivery, returns, choosing the right artwork or your order, our team is here to help.
